Introduction
Medical Quality and Patient Safety Commitment
Assurance of Medical Quality
Medical quality management is primarily intended to establish medical care quality standards as the foundation for quality management and to serve as a guide for clinical work. This ensures patient safety and promotes the advancement of the medical profession to a higher level of excellence. Additionally, it can assist patients in the prevention of diseases and the maintenance or promotion of health. The mission of Pingtung Christian Hospital Foundation (hereinafter referred to as our hospital) is to restore health and dignity through medical services with God's love and power. Following this mission, our hospital's vision is to become an excellent hospital, advocating and practicing holistic care. Our hospital has formulated strategic objectives based on our management philosophy, which highlight the need to promote patient-centered medical services. To this end, our hospital has specially organized the Hospital Safety and Medical Quality Management Committee. This committee is responsible for drafting and promoting our hospital's medical quality management and development plan and tracking the effectiveness of its implementation.
Our Medical Quality Management Goals
Our hospital aligns with the six major goals for improving medical quality: Safety, Effectiveness, Patient Centeredness, Timeliness, Efficiency, and Equity. We are committed to enhancing and improving medical quality to provide high-quality medical care services, striving to achieve the following goals:
1. Safety - Our hospital values patient safety, building medical care based on patient safety.
2. Effectiveness - Our hospital only does the right things, continuously providing effective medical care and services guided by evidence-based medicine.
3. Patient Centeredness - Our hospital exists because of patients' needs. We implement satisfaction surveys and value patients' opinions to provide the most comfortable and safe medical care.
4. Timeliness - Our hospital is always ready to serve patients, avoiding unnecessary waiting times and ensuring no delays in medical care.
5. Efficiency - Our hospital adheres to the commitment to do things right the first time, simplifying service processes and improving efficiency to reduce waste and effectively lower the cost of medical care.
6. Equity - Our hospital upholds the promise of fairness and justice, providing quality, comprehensive, and barrier-free medical care to all patients regardless of their identity or race.